Job Description

Sr. UX Designer ​

About Us:

ShipperHQ, headquartered in Austin, TX, is shaping the future of e-commerce shipping with industry-leading software solutions. Established in 2009, we are a trusted provider of shipping software for e-commerce businesses, catering to both SMB and Enterprise clients. With a global team of 50+ and over 30 members based in Austin, Texas, we’re searching for a seasoned UX Designer with a passion for user experience design, UI frameworks, and data visualization to help drive impactful user experiences.

What You’ll Do:

As a Sr. UX Designer, you will be pivotal in designing intuitive, visually compelling, and data-rich interfaces that empower ShipperHQ’s customers to leverage their shipping processes. Working closely with a cross-functional team of product managers, engineers, and marketers, you'll shape the UX of our core product, refine our UI frameworks, and create data-driven analytics tools. Your work will directly influence how some of the world’s most recognized brands manage their shipping needs through ShipperHQ.

Your Impact:

• Lead design initiatives for core product and analytics, ensuring interfaces are both functional and beautiful, with seamless user journeys.
• Develop and iterate on UI frameworks that create a cohesive, user-friendly experience across ShipperHQ’s platform.
• Collaborate with Product and Engineering teams to translate complex requirements into clear, actionable design prototypes and user flows.
• Utilize data visualization best practices to create intuitive charts and analytics tools that communicate insights effectively to end users.
• Conduct user research and usability testing, leveraging feedback to enhance the design and overall experience.
• Create wireframes, prototypes, and high-fidelity designs that align with our product vision and meet user needs.
• Mentor junior designers and contribute to design standards that ensure consistency and quality across the platform.

What We’re Looking For:

• Experience: 5-8 years in UX/UI design, preferably with a focus on user experience, analytics, and data visualization within SaaS or e-commerce products. Proven experience with UI frameworks, designing and refining scalable components, and understanding the complexities of data-heavy interfaces.
• Technical Proficiency: Strong command of design and prototyping tools (Figma, Sketch, Adobe XD) with experience in user research, usability testing, and data visualization techniques.
• Skills: Excellent attention to detail, with a creative and analytical mindset for solving complex design challenges. Able to balance user needs with business objectives and technical constraints.
• Attitude: You’re proactive and organized, and thrive in dynamic, fast-paced environments. You're a problem solver who enjoys working collaboratively, embraces feedback, and continually seeks ways to improve the user experience.

Why ShipperHQ?

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies because of our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• Enjoy 22 days of PTO plus public holidays
• Benefit from 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave

Logistics:

• This is a full-time position working out of our Austin, TX office 2 days a week
• Compensation is based on experience

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.

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