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Join our Team

Our Exciting Opportunity

As Customer Solutions Director in GCU AT&T, Market Area North America, you will be responsible for one of the most exciting parts of Ericsson business solutions in one of leading market areas globally. You will be responsible for solutions focused across Ericsson’s BCSS portfolio to deliver transformational solutions to AT&T.

You will:

• Deliver success through empowerment and accountability by modeling behavior defined by 5 focus areas of “Ericsson on the move” with an emphasis on integrity
• Build strong customer relationships at the leadership level and provide E2E solution support during pre and post sales phase across BCSS portfolio.
• Contribute to developing and execution of a comprehensive Business Plan and Sales Strategy aligned with the CU’s sales goals and objectives.
• Project strategic thought leadership through keeping abreast with technology and competition updates and applying them to create an innovative solution strategy for the customer.
• Provide proactive solution support to the customer for 5G and network monetization, leveraging capabilities across the BCSS portfolio for differentiated connectivity and technology enablers such as slicing, URSP, orchestration, analytics, automation, and assurance.
• Active participation in AT&T RFPs, business case and financial modelling support, customer presentations, and other unsolicited proposals to customers
• Support AT&T executive meetings, Tech Summit, and Investor Day content development across BCSS portfolio and also present content in such forums demonstrating E2E portfolio and technical knowledge.
• Facilitate cooperation and interaction between other domains for end-to-end solution, business case and strategy development
• Represent Ericsson in customer events and industry forums like roadshows, seminars
• Demonstrate a lifelong learning mindset and continually evolve competence in new technology areas: Analytics and OSS solutions, Cloud Container Solutions, HCP, Automation AI/ML, 5G SA, IoT

You will have:

• 15+ years of experience in telecommunication industry, of which at least 10+ years in the field of Cloud core and software services.
• Experience of at least 5+ years working in a customer facing role and/or experience in CU driving advanced technologies using a consultative approach.
• Experience in leading solution and business case development and customer RFP defense
• Strong understanding of Ericsson Core Networks, OSS/Network Management and AI/Automation solutions.
• Strong relationship with BA and Domains
• Demonstrated ability to own and drive account strategy.
• Experience in creating, presenting, and executing Cross functional solutions from pre-sales to post sales.
• Experience providing Executive level reporting including budget, risk management and strategic planning.
• University degree in Engineering
• Excellent communication and presentation skills

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.



What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Plano

Job details: Domain Sales Manager

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